At BSE FM we are committed to providing our clients with an excellent service and best value projects that we are very proud of. This is all down to the staff we employ. Our team of engineers and support staff are the foundation of what we are able to deliver for our Clients.
The staff we employ are dedicated to providing our clients with the best value service. We invest time and money to ensure that our staff are trained in the necessary skills and encourage them to continually improve and develop to make sure their knowledge is up to date.
Along with our team and turnover, our client base and relationships have also grown. Relationships are very important to us and their strength is the basis of our success. This is demonstrated by the fact that currently 95% of our workload is repeat business or via recommendations. We are very proud of our client list and feel it demonstrates the quality of the service we provide that such major and respected businesses engage with us.
Tom joins BSE FM as an experienced commercial and project manager following a career spanning 27 years in a trans-national consumer goods company managing nationwide financial and sales projects.
He has recently developed analytical tools and managed resources while working for a private utility company responsible for the public waste water collection and treatment, giving him a greater understanding of the type of work the FM team carry out in order to schedule, plan the various activities and communicating this to the client and the project team.
Tom has also been an essential part of the implementation team of our integrated system to ensure compliance with our own Quality Assurance systems.
Tom is married and a father of two boys. In his spare time he is a keen golfer and also enjoys running to keep fit.
Philip has a passion for customer services and has experience within the industry following a career in maintenance. He joins BSE|FM as Operations Manager to oversee and manage the day-to-day operation of the firm and looks forward to adding value to our existing client base and developing relationships with prospective clients.
He has high expectations to ensure all projects are delivered professionally while ensuring the service provided is first class.
Philip spends time appreciating the great outdoors although he’s quite handy when he and his partner come up with DIY projects. His enthusiasm for football is high on his pursuits and also attend the gym to keep fit. He also loves cars…anything fast!
Chris joins the firms as a gas safe plumbing and heating expert having gained extensive knowledge spanning over 12 years in the industry. His experience, attention to detail and dedication to provide a first class service in the domestic and commercial sectors are the same values we share at BSE|FM.
Chris’ enthusiasm is infectious and when placed together with FGas qualified staff makes the development of the Energy Sustainability side of the business even more exciting. Heat pumps are now something that Chris has become a specialist in and the company are building on existing and new client relationships to support them become more sustainable.
Chris is married with one daughter and is a devoted family man. He is involved with his local church and volunteers for a community youth club.